The railway line connects South Africa to the industrial heartland of Zimbabwe, Bulawayo, thereby contributing to increased trade between the two countries. It is the gateway through the shortest geographical route and most efficient transport corridor to and from South Africa, through Zimbabwe and countries to the North i.e Zambia and the Democratic Republic of Congo.
The Shortest route from B to B (Beitbridge to Bulawayo) – It reduces the distance by more than 200 kilometres cutting rail travel time from 6 days to 12 hours, making access to and from South Africa quicker and more efficient. Despite the numerous economic challenges BBR currently moves an average 800 thousand plus tonnes of cargo per annum and has capacity to do more.
Line – up for Efficiency – Systematic, shortened transit time, and prebooked scheduled block trains from Beitbridge to Bulawayo and Vic Falls. Meeting clients’ demands for well – maintained line, wagons and locomotives to ensure efficient and effective delivery thereby eliminating hold ups and keeping block trains together.
Less Wait for Freight – I business, time is money. This direct route saves time by having a single operation with no exchange yards on its line. BBR owns marshaling yards at Beitbridge and Bulawayo. Rates are competitively structured to reward freight volumes.
Well – trained customer service Personnel – Significant investment in staff training in order to enhance capabilities of personnel who interface with customers, providing personalized customer service.
Putting Your Reputation on the Line – BBR understands that when its customers commit to importing or exporting, effective and timeous communication is vital. Real time communications from South African ports to Bulawayo and to end destinations are now in place.
Corporate Social Responsibility – The BBR line became the first “Green Line” implemented and BBR undertook to follow and implement a comprehensive environmental management policy, which was independently conducted for the company, by international consultants. BBR maintains excellent relations with communities along the line and is extensively involved with projects, to improve the standard of living of these communities. BBR donates to charitable causes such as the Jairos Jiri association children on an ongoing process.
Barely 18 months into operation, had the Southern African Railways Association (SARA) nominated the railway corridor (now commonly known as the North – South Corridor) comprising the BBR line “the best” in the Region and it remains so. In 2008 BBR received the Best Concessionaire Award by Africa rail Awards – the first awards ever to honour the African Railway industry designed to recognize some of the exceptional performers in the industry and celebrate the continued growth and success of the railway industry.